TRACKING YOUR SHIPMENT
Keeping Track of Your Shipment is Easy
DHL Express tracking keeps you informed as your shipment moves throughout our network, 24 hours a day – 7 days a week. Whether its being picked-up by a courier, departing a facility, is in customs or en route to its final delivery, our sophisticated system keeps you up-to-speed, every step of the way. From the moment we take possession of the shipment until final delivery, you’ll be able to see how DHL is working for you.
Online Tracking Services
Tracking online is the fastest way to check the status of your shipment(s). No account, no password required. You just need the waybill number(s).
The tracking results provide real-time details of your shipment’s progress as it speeds through the DHL network. You’ll see each specific location and the reason your shipment is being handled via time stamps. Each shipment result includes all of the waybill information provided, plus additional shipment details like weight, number of pieces and the DHL Express service you selected.
Once your shipment is delivered, you will see the date, time and the name of the person who signed for the shipment.
Get quick answers to common DHL Express tracking questions:
You can track your DHL Express shipments using a personalized shipper’s reference. Adding this shipper’s reference on your waybill allows DHL account holders to differentiate shipments on their monthly invoice.
When using a shipper’s reference, sometimes it can be helpful to narrow the results by using an account number and/or shipment destination country. To track with a shipper‘s reference, you will need the following information:
- Shipper’s reference noted on the waybill
- Date range when the shipment may have been sent
Get Proof of Delivery
DHL electronic proof of delivery lets you get delivery details and an image of the receiver’s signature, when captured digitally—usually within an hour of delivery. There’s no need to call customer service—now you can view, download, print or email your proof of delivery documents.
You can view a delivery signature by clicking “Get Proof of Delivery” while reviewing individual shipment tracking results online.
Or, you can submit up to 25 waybills at once for proofs of delivery at once.
Monitor With DHL ProView®
DHL ProView is our online tracking service for DHL Express account holders that provides automatic notifications to you and anyone you specify – via email or text message – when shipments are picked up, delivered, and more. DHL ProView also lets you monitor shipments online by account number, status and more.
Advanced Tracking Tools
DHL Express tracking tools offer you the latest shipment information, in real-time, with direct access from your PC, mobile phone or tablet. These tools are available to all DHL customers, regardless of how shipments were booked or prepared.