Schedule A Pickup Anytime Online or By Phone

To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form:

  1. Your import or export account
  2. Pick-up location contact
  3. Pick-up location address
  4. Package location information
  5. Contact’s phone and email address
  6. Exact time package will be ready
  7. Provide the latest possible pick-up time
  8. Total number of packages
  9. Weight of shipment

Need to add more shipments?

It’s easy to add more shipments to a pick-up after the initial request has been made. Simply call DHL Customer Service to update your request at 1 800-CALL DHL (1 800-225 5345).

Schedule A Pickup

Helpful Tip
Couriers do not accept checks, money orders or cash payments for shipments. These payment options are only available at DHL ServicePoints.

Find A DHL ServicePoint