TRACK A PACKAGE
Track your shipment online at dhl-usa.com
All you need is the waybill number(s) to check the status.
Receive proactive real-time tracking updates for your DHL shipments.
- Follow @dhlushelp on Twitter
- Click on the envelope icon to send a Direct Message
Message: #trackmypackage 10-digit DHL tracking number
(Example: #trackmypackage 0123456789)
Track your DHL shipments and get a rate quote on WhatsApp.
- Add +1-480-418-5011 to your WhatsApp contacts
- Message: “Track my package” or “Get a rate quote”
CONTACT CUSTOMER SERVICE
DHL Express has the fastest, most knowledgeable Customer Service Representatives and we have Stevie® Awards to prove it.
Don’t hesitate to call us, we’re here to help you.
| Monday-Friday | 5:00 a.m. – 17:00 PDT | |
| Saturday | 6:00 a.m. – 17:00 PDT | |
| Sunday | Closed |
CALL DHL
(1 800-CALL DHL)
Our Social Customer Care Team is here to help you. Send us your questions on Twitter: @DHLUSHelp
Your email inquiry will be sent directly to DHL Customer Service, and one of our Certified International Specialists will respond to you within one business day.
VISIT THE DHL EXPRESS WEBSITE
For assistance 24 hours a day, please use our self-serve applications for rate quotes, scheduling a pick-up and tracking. Go to www.dhl-usa.com
STAY CONNECTED WITH DHL ALERTS
Receive SMS text messages about your shipments status. To get started, text the word “Subscribe” to 55326.
FIND A DHL SERVICEPOINT
Easily find a DHL ServicePoint near you, with complete address, phone number, the latest drop-off time, as well as directions.
DHL Drop Boxes
DHL Staffed Facilities
