Handling holiday shipping volume is always a challenge. But as we quickly approach the first peak season in a global COVID environment, a huge surge in demand could make it more difficult than ever to connect, convert and execute an ideal end-to-end customer experience.

Hosted by Ryan Hunter, VP of E-Commerce for DHL Express Americas, this unique virtual discussion will feature guest speaker Mary Quintero, Founder and CEO of Undercover, Inc. During this event, Mary will share her powerful insights on how you can execute a complete cross border customer experience strategy while minimizing risk during what is expected to be a particularly busy 2020 peak season.

Topics covered will include:

  • How to respond to the pandemic’s effect on sales
  • Steps to help ensure that you’re ready for increased holiday volume
  • Ways to identify and connect with potential customers through marketing, alliances, partnerships, social media, etc.
  • Effective methods for converting customers
  • How to successfully execute the entire fulfillment cycle – from processing to delivery to post-order follow-up

We look forward to seeing you at this special complimentary online event. You won’t want to miss it!

Featured speakers

Ryan Hunter

Ryan Hunter, VP of E-Commerce, DHL Express Americas

As VP of E-Commerce for the Americas region, Ryan leads an experienced team responsible for the largest customers within DHL Express. In addition, he leads the commercial strategy and business development efforts for the fast growing and dynamic e-commerce sector, including responsibility for engaging the various partners that make up the complete e-commerce ecosystem.

Mary Quintero, CEO, Undercover Boots

Mary Quintero is CEO and Founder of Panama-based Undercover Boots. As a Panamanian woman living in a country where it rains seven months a year, Mary found it nearly impossible to find rain boots. Being passionate about footwear and culture, she decided to merge these two worlds and create a unique and innovative brand. In 2014, the socially conscious CEO began marketing durable rubber rain boots from her native Panama, creating eye-catching colorful designs on each pair. Today, she leads the growing Panamanian footwear and accessory company that now markets her fashion brand worldwide in 30 countries – and growing.

Handling holiday shipping volume is always a challenge. But as we quickly approach the first peak season in a global COVID environment, a huge surge in demand could make it more difficult than ever to connect, convert and execute an ideal end-to-end customer experience.

Hosted by Ryan Hunter, VP of E-Commerce for DHL Express Americas, this unique virtual discussion will feature guest speaker Mary Quintero, Founder and CEO of Undercover, Inc. During this event, Mary will share her powerful insights on how you can execute a complete cross border customer experience strategy while minimizing risk during what is expected to be a particularly busy 2020 peak season.

Topics covered will include:

  • How to respond to the pandemic’s effect on sales
  • Steps to help ensure that you’re ready for increased holiday volume
  • Ways to identify and connect with potential customers through marketing, alliances, partnerships, social media, etc.
  • Effective methods for converting customers
  • How to successfully execute the entire fulfillment cycle – from processing to delivery to post-order follow-up

We look forward to seeing you at this special complimentary online event. You won’t want to miss it!

Featured speakers

Ryan Hunter

Ryan Hunter, VP of E-Commerce, DHL Express Americas

As VP of E-Commerce for the Americas region, Ryan leads an experienced team responsible for the largest customers within DHL Express. In addition, he leads the commercial strategy and business development efforts for the fast growing and dynamic e-commerce sector, including responsibility for engaging the various partners that make up the complete e-commerce ecosystem.

Mary Quintero, CEO, Undercover Boots

Mary Quintero is CEO and Founder of Panama-based Undercover Boots. As a Panamanian woman living in a country where it rains seven months a year, Mary found it nearly impossible to find rain boots. Being passionate about footwear and culture, she decided to merge these two worlds and create a unique and innovative brand. In 2014, the socially conscious CEO began marketing durable rubber rain boots from her native Panama, creating eye-catching colorful designs on each pair. Today, she leads the growing Panamanian footwear and accessory company that now markets her fashion brand worldwide in 30 countries – and growing.