>E-Commerce

5 Ways Your Customer Service Can Stand Out

As online sales skyrocket, there is no better time than now to reevaluate your company’s commitment to providing excellent service for your e-commerce customers.  This year’s National Customer Service Week (October 5-9, 2020) is the ideal opportunity to reassess your e-commerce strategies, measure your results, and shift your plans into high gear.Why is customer service

By |2020-10-06T19:21:47+00:00October 6th, 2020|

A Global Pandemic Silver Lining: E-commerce Opportunities for Businesses

While the pandemic has created a challenging business environment for small companies -- especially brick-and-mortar operations – some entrepreneurs see it as a silver lining to launch new ventures.  In cities across the U.S., for instance, startups are surging.  As shutdowns changed consumer shopping behaviors, many entrepreneurs rooted their efforts in the rapid rise of

By |2020-09-17T17:56:01+00:00September 17th, 2020|

Is a Lack of a Dedicated E-Commerce Channel Hurting Your Sales?

E-commerce is a powerful tool for your business. It's a great way to reach customers overseas, make products visible to self-directed consumer researchers, even transform a small organization into a global contender. But are you making the most of your e-commerce potential? If your company is counting on third-party digital catalogs for its e-commerce sales,

By |2020-10-05T17:20:18+00:00August 4th, 2020|

Creating Supply Chain Flexibility and Resilience

Your business's ability to reach new audiences and markets - and to deliver high-quality service to those it already serves - depends on the strength and resilience of your supply chain. A flexible supply chain that gives you options is clearly preferable to one that doesn't adapt and is prone to bottlenecks. But what does

By |2020-06-23T15:49:20+00:00June 23rd, 2020|

Win E-Commerce Customers’ Loyalty with these 5 Tips

Today's shoppers have multiple options when choosing where to buy from. The e-commerce era has made geography less important, which has created an extra challenge for business owners: How can you cultivate a loyal repeat customer base when your audience is freer than ever to shop around? The answer may reside in tactics that can

By |2020-06-09T16:31:13+00:00June 9th, 2020|

Tips for E-commerce Businesses to Build Trust During Uncertain Times

The novel coronavirus (COVID-19) has created uncertainty across every industry and business worldwide. As many retail brick-and-mortar stores remain closed, shoppers are dependent on e-commerce businesses more than ever, especially in categories such as consumer product goods, grocery and staple items. And this trend is likely to continue. For example, eMarketer released data in December

By |2020-04-24T16:24:22+00:00April 7th, 2020|

Is Your Company Ready to Go Global?

As the leader of an e-commerce company which is currently fulfilling domestic orders but contemplating expanding to include international sales, shipping logistics is a serious concern. Since the internet gained mainstream acceptance decades ago, the technology's ability to take a local company global has become crystal clear. However, leaping into cross-border commerce without solid

By |2020-02-24T19:44:30+00:00February 24th, 2020|

Doing Business in Mexico: Here’s What You Need to Know

If your U.S. e-commerce business is considering a cross-border expansion, then America's neighbors—Canada and Mexico—are the obvious choice. While a contentious political climate regarding the U.S. trade relationship with Mexico may generate some nervousness around risk-taking south of the border, Mexico remains a huge and potentially rewarding market for American e-commerce retailers to target.

By |2019-10-16T21:10:34+00:00October 15th, 2019|
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