It is the third holiday season where small and medium-sized enterprises (SMEs) are still reeling with the lasting impacts of the pandemic. From global supply chain disruptions to labor shortages and now inflation, this time of year has certainly caused challenges for U.S. businesses. However, the past three years have also resulted in some unexpected Read More
Today's shoppers have multiple options when choosing where to buy from. The e-commerce era has made geography less important, which has created an extra challenge for business owners: How can you cultivate a loyal repeat customer base when your audience is freer than ever to shop around? The answer may reside in tactics that can Read More
Is your e-commerce business making the most of post-sales opportunities? If not, you are missing a critical pathway to financial growth and operational improvement. The fact is, a satisfied customer who has already committed to your online store is one of the most promising leads you can have for new sales. Data from SignalMind shows Read More
If you run a small or medium-sized e-commerce business, then you already know that closing a sale is far more difficult than initiating one. According to the Baymard Institute, the average shopping cart abandonment rate for e-commerce is nearly 70%. Just think of how many customers never get your goods out the virtual door, and Read More
Express delivery is growing rapidly. One estimate values the global express delivery market at almost $263 billion (in 2020), increasing to $484 billion by 2030. For your business, these statistics themselves may have little relevance, but what does matter is what they suggest: reliance on express services, including same-day delivery, are on the move. To Read More
The 2021 holiday season is now history. It’s no secret that the last quarter of every year is always a challenging time for retailers – one defined by demand surges, forecasting uncertainties, and heavy competition. Add to the mix the amplified difficulties of the ongoing pandemic, including global supply chain disruptions, massive e-commerce growth, Read More
For retailers across the country, preparations for the holiday shopping season began months ago. But with time left before Black Friday and Cyber Monday, let’s take a minute to consider the unique supply chain challenges generated by the ongoing pandemic, and the steps you need to take to make sure your business is ready Read More
E-commerce is a powerful tool for your business. It's a great way to reach customers overseas, make products visible to self-directed consumer researchers, even transform a small organization into a global contender. But are you making the most of your e-commerce potential? If your company is counting on third-party digital catalogs for its e-commerce sales, Read More
The question of offering free shipping or not offering free shipping is on e-tailer’s minds year-round. Free shipping has become the norm, especially during the holiday season; A report by the National Retail Federation found 75% of U.S. consumers expect free shipping even on orders under $50, up from 68% in 2017. So, how should Read More
Searching for a new market for your e-commerce operations? How about selling into the second-easiest place to do business on the planet, per The World Bank: Singapore. While the Asian nation is geographically small, its high level of technology adoption and younger middle class with disposable income make it a fruitful place to Read More
