Shipping Support Center

A step-by-step guide for DHL Express customers

DHL Import Services

DHL Time Definite Import Services allow you to import from around the world by a specific time or the end of the next possible business day. 

Enjoy unparalleled Customs expertise, real-time tracking visibility, the latest pick-up times and the earliest deliveries with user-friendly import services from DHL Express.  

Import Services
DHL IMPORT EXPRESS 10:30 Time-critical: delivery on the next possible day by 10:30 a.m. 
DHL IMPORT EXPRESS 12:00 Time-critical: delivery on the next possible day by 12:00 noon. 
DHL IMPORT EXPRESS WORLDWIDE Time-sensitive: delivery by end of next possible day.  
Third-country Movements by 9:00  Time-critical: guaranteed delivery next possible business day by 9:00 a.m. 
Third-country Movements by 12:00  Time-critical: guaranteed delivery next possible business day by 12:00 noon. 
Third-country Movements  Time-sensitive: delivery by end of next possible business day.
 

> Learn about our Import Services

Shipping Directly Between Two Countries (Outside of the U.S.)

You can also use your Import Express Account for third-country movements (document and non-document shipments moving between two countries outside of the U.S., but billed in the U.S.). 

Third-country movements save you time and money by eliminating the need for storage and additional steps in your supply chain, ultimately reducing time in transit. Plus, neither the shipper nor the consignee needs to have a DHL account number.

Talk to your Sales Representative about optimizing your supply chain logistics.

Optional Services

DHL Import Express products are complemented by a range of optional services that provide flexibility to address your specific needs. 

> View Optional Services

Rate and Transit Guide

Please download the DHL Express Rate and Transit Guide for our extensive list of capabilities with associated rates.

 DHL Express Rate and Transit Guide

Terms and Conditions

Review our standard terms and conditions of carriage for express shipments.

> International 

> Money Back Guarantee

> Register and Ship Online Now


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