Shipping Support Center

A step-by-step guide for DHL Express customers

Select a Shipping Tool

Support When You Need It

Our Technical Support Team is available to help you understand our shipping tools and answer any questions you may have. Additionally, we have self help information in the form of demos, quick reference guides, user guides and FAQs that can be referenced anytime.

To help you expedite your shipping process, join one of our live training sessions. View the Calendar.

DHL SolutionsGet SupportSelf Help Information
DHL Custom Solutions
DHL CorporateShip
DHL EasyShip
DHL EDI Solutions
DHL Import Express Online
DHL WebShip
DHL XML Services
Vendor Partner Solutions


Contact Us By Phone

If you would like to speak to a DHL Express Technical Support Agent, please call 1-800-527-7298.

Need to Send a Shipment Right Now?

Just follow these easy steps to quickly prepare your waybill with your DHL Express account or a personal credit card.

It’s easy: WebShip will guide you through the waybill creation process, all based on your answers to a few questions. 

  1. Login or Quickly Register
  2. To prepare your waybill, click Ship Now

Follow the prompts through to printing your waybill and then affix it to your package. 

Continue with next topic: Get a Rate Quote and Transit Time