Shipping Support Center

A step-by-step guide for DHL Express customers

Select a Shipping Tool

Ship Online

At DHL Express, our comprehensive online solutions simplify international shipping by minimizing errors and controlling costs. You’ll have all the tools you need to prepare your exports with speed, accuracy and efficiency − whether it’s generating electronic waybills, preparing paperless Customs documents or obtaining an Internal Transaction Number (ITN). Importing is just as easy because we help coordinate communication with your shippers via the Internet. You’ll also be able to monitor all your shipments and keep your payment details secure.

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Online Exporting
DHL WebShip
DHL CorporateShip
Online Importing

Online Exporting 

DHL Express online exporting shipping solutions are designed with your needs in mind: 

Our online exporting solutions are designed to simplify international shipping tasks for you. You can print labels, schedule pick-ups, save all of your receivers’ shipment details, track your shipments and much more – all directly from your computer. These online exporting solutions are free, secure and don’t require any special software or training. Plus, the flexibility of these two solutions allow you to ship with either your DHL account number or credit card.

Electronically create waybills and invoices, as well as upload other required documents to help prevent unnecessary clearance delays and fees that may result from illegible shipment details. The built-in auto complete functionality helps you ensure the country, city and postal codes are accurately paired to ensure timely delivery. User-friendly search engines make it easy to obtain a Schedule B or Harmonized System Code to correctly identify and classify your commodities. 

Receive upfront pricing estimates of services available for your specific shipment. Effortlessly keep everyone in the loop by notifying your receivers of the shipment status with auto generated emails.

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DHL WebShip

If speed and accuracy is what you need, DHL WebShip will help you get your shipments on their way. Register now with your DHL Express export account or credit card.

> Register and Ship Now

Benefits of shipping online:

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DHL CorporateShip

CorporateShip makes it easy to quickly set shipping parameters for multiple users and customize their individual access to ship online while controlling account usage. Designate your own “Corporate Administrator” for DHL CorporateShip to manage all of your company’s accounts. The Corporate Administrator is the only person with access to set employee permissions − including address books, report generating and setting default shipping options.

> Register for DHL CorporateShip Now

Your employees will have access to perform all of their essential shipping functions, while customized controls and flexible data handling lets you simplify the daily work processes and reduce shipping costs. The use of a shared address book helps reduce entry time and improves on-time delivery by ensuring the correct address. There’s no need to micromanage your shipping program; just quickly apply a few guidelines and start letting go now.

Benefits of DHL CorporateShip:

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Online Importing

With the Import Express Online solution from DHL, you can keep your account details secure while maintaining visibility of the status of your shipment. Decide if you want to grant the shipper authorization to ship regularly. Set notifications to alert you of specific activities to be delivered within the time frame you need, such as the request has been accepted or rejected by the shipper.

> Register to Get Your Shipment Moving Now 

Benefits for an Import Express Account Holder (Importer):

Benefits for a Shipper (Exporter):

Benefits for both Exporters and Importers:

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