Shipping Support Center

A step-by-step guide for DHL Express customers

Customer Service

Call Us

DHL Express has the fastest, most knowledgeable Customer Service Representatives and we have Stevie® Awards to prove it. Don’t hesitate to call us, we’re here to help you.

1 800-CALL DHL (1 800-225 5345)

Hours of Operation
Monday-Friday 5:00 a.m. – 17:00 PDT
Saturday 6:00 a.m. – 17:00 PDT
Sunday Closed

Stay Connected with DHL Alerts

Sign up for DHL Alerts, and stay informed of any possible delays to your shipments with an SMS text message. Plus, choose to receive additional DHL alerts, such as news, network enhancements, special offers and more. To get started simply text the word "Subscribe" to 55326 or use the link below to sign up now.

> Sign Up Now

Reach Us on Twitter

Our Social Customer Care Team is here to help you. Send us your questions on Twitter: @DHLUSHELP.

Send Us Inquiry

Your inquiry will be sent directly to DHL Customer Service, and one of our Certified International Specialists will respond to you within one business day.

> Inquire Now

Visit the DHL Express Website 

For assistance 24 hours a day, please use our self-serve applications for rate quotes, scheduling a pick-up and tracking.

> Go to


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