To schedule a pick-up by a DHL Courier, just complete the online request form with a valid DHL Express account number.
Need to add more shipments?
It’s easy to add more shipments to a pick-up after the initial request has been made. Simply call DHL Customer Service to update your request.
1 800-CALL DHL (1 800-225 5345)
Courier Pick-up Checklist
Have this information ready for the online pick-up request:
- Your import or export account
- Pick-up location contact
- Pick-up location address
- Package location information
- Contact’s phone and email address
- Exact time package will be ready
- Provide the latest possible pick-up time
- Total number of packages
- Weight of shipment
Couriers do not accept checks, money orders or cash payments for shipments. These payment options are only available at DHL Service Points.
Continue with next topic: DHL Import Services