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MAKE A PAYMENT GET ASSISTANCETRACK YOUR SHIPMENTIMPORT WITH CONFIDENCEGETTING STARTED 13 Enjoy the convenience and user-friendly services offered by DHL Express. Ideal for time-critical shipments with earliest delivery and latest pick-up times in major cities Shipment clearance technology Unparalleled Customs expertise Complete tracking visibility real-time tracking Fast and reliable transit times DHL Export Express products are complemented by a range of optional services that provide flexibility to address specific customer needs. Certificate of Origin Commercial Invoice Pro Forma Export Declaration Duties and Taxes Paid DTP Electronic Export Information EEI Export Validation Learn more www.dhl-usa.comrateguide EXPORT WITH CONFIDENCEPREPARE YOUR SHIPMENT AVOID CUSTOMS DELAYS COURIER PICK-UPTEMPORARY EXPORTSSPECIAL CASE DOCUMENTSREQUIRED DOCUMENTSEXPORT SERVICES Certain restrictions apply. All DHL Express export services are subject to terms and conditions. DHL Express import services are subject to terms and conditions referenced on the waybill of the country of origin which shall govern each shipment. A money-back guarantee applies to DHL EXPRESS 900 DHL EXPRESS 1030 and DHL EXPRESS 1200 DHL IMPORT EXPRESS 1030 DHL IMPORT EXPRESS 1200 or a third-country movement 900 a.m. or 1200 noon where DHL will upon request provide either a credit or refund of the transportation charges paid by customer if the shipment is delivered later than DHLs published delivery commitment.The availability of all time definite services is determined by destination postcode or city name.These services are not available to and from all areas.To find out the DHL Express services available in your destination area please contact Customer Service at 1-800-CALL DHL. A service guarantee applies to DHL EXPRESSWORLDWIDE DHL EXPRESS ENVELOPE and to DHL IMPORT EXPRESSWORLDWIDE where DHL will upon request provide either a credit or refund of the transportation charges paid by customer if the shipment is delivered later than DHLs published delivery commitment. Money-back guarantee and service guarantee do not apply to third-country movements scheduled for end of day delivery. For complete details please visit www.dhl-usa.comterms. EXPORT SERVICES WATCH THIS To watch a webinar on Exporting Basics visit www.dhl-usa.comuscs 4 2 U.S. Gateways CVG MIA JFK LAX U.S. Hubs CVG MIA DHL EXPRESS U.S. FACTS Were fully focused on international shipping and our network reflects that. DHL Express serves over 500 airports in Europe Asia Pacific Americas Africa and the Middle East. Forty-six state-of-the-art hubs around the world from Cincinnati to Shanghai mean your shipments move at full speed. With such an extensive global coverage and density our air network is unparalleled in the express industry. It forms the backbone of our international express delivery organization. Our Time Definite Export Services allow you to export goods to more than 220 countries and territories by a specific time or by the end of the next possible business day. Our efficiencies and knowledge of local Customs and cultures translates to best possible delivery times. We navigate the pick-up and delivery of over 21 million shipments annually into and out of the United States. There is no easier and more convenient way to ship around the globe. Let DHL take care of all the details from door-to-door and everything in between. TIME DEFINITE EXPORT SERVICES DHL EXPRESS 900 Time-critical guaranteed delivery next possible business day by 900 a.m. DHL EXPRESS 1200 Time-critical guaranteed delivery next possible business day by 1200 noon DHL EXPRESS WORLDWIDE Time-sensitive guaranteed delivery by end of next possible business day DHL EXPRESS ENVELOPE Time-sensitive guaranteed delivery by end of next possible business day documents weighing up to 10 oz.0.6 lbs. DHL is a partner of the U.S. Commercial Service USCS.To learn how this partnership can help expand your business globally go to www.dhl-usa.comuscs To register visit export.govdhl