Tag Archives: global

What Globalization Says About Your Business Potential in 2017

As 2016 comes to a close, companies across the United States are carefully considering global economic predictions for the year ahead.

Many, including small and medium-sized businesses, have already integrated an international trade component into their business plans, recognizing that 95 percent of the world’s consumers live outside of our borders. Even some of the smallest startups are harnessing the power of e-commerce and advanced logistics to reach previously untapped audiences worldwide.

But with 2017 approaching, many companies are wondering just how robust the global marketplace will continue to be.

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Growth Opportunities in Chile, Peru and Colombia

Companies with an eye on importing and exporting in Latin America are increasingly turning their focus to the rising economic powerhouses of Chile, Peru and Colombia. A recent Bloomberg Businessweek report outlines the state of affairs in the region quite well, noting that a clear economic divide between the Atlantic and Pacific coast nations of South America is taking shape.

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How E-commerce is Affecting Consumer Behavior

Traditional retailers have long seen the e-commerce wave coming as most shoppers now make purchases online, as well as offline. Retailers are now expected to offer solutions to meet both types of sales, but with E-Commerce expanding at a breakneck pace, what will it look like in the next 10 years?

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Getting Customer Engagement off the Ground and in Gear

Today, businesses of all sizes are re-thinking the way they deliver customer service and how they measure its success.  In fact, in an era defined by the rise of social media and e-commerce, traditional concepts of customer satisfaction and loyalty have been quickly replaced by the notion of customer engagement. Not surprisingly, according to Gallup, fully engaged customers represent a 23% premium in revenue and growth for an average company.

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